YouTube TV subscribers are seeing red â€” not the familiar logo of the Google-owned cable TV alternative. YouTube TV bug appears to cause app to freeze on Roku devices after recent OS update, users say The Roku Forums.
This has nothing to do with the ongoing row between Roku and YouTube TV, which has led to the latter’s app being removed from the Roku Channel Store (and could also see the YouTube app go).
The problem, as described by a Roku user, is that “the YouTube TV app on both my Roku players keeps freezing after a few minutes”. The problem seems to have started in the last few days and affects Roku devices and Roku TVs made by TCL and Hisense. The Roku OS update could be the culprit, or it could be on YouTube’s side.
@YouTubeTV you freeze every 5-10 minutes and by searching Twitter it seems like a ton is going on. Pay to watch a game and it’s horrible. Firesticks and Android TVs do.November 20, 2021
YouTube has acknowledged the bug and says it’s working to fix it, at least as it relates to the Roku app. The official YoutubeTwitter account noted: “We are already aware of this issue and our team is currently working on a fix. We will notify you as soon as we receive an update. Let us know if it is something different. ”
To another subscriber complaining of the same issue on Chromecast with Google TV and Shield Pro, YouTube suggested reinstalling the app. This is a common solution for these kinds of problems.
But due to the Roku/YouTube TV feud, the app is no longer available for download from the Roku store. So, deleting and reinstalling YouTube TV is not an option for Roku users. They will have to wait for YouTube to release a fix.