A new update of Roku TV reportedly bricked the YouTube TV app, the latest development in an ongoing saga between the two streaming services that has seen its ripple effects spread to customers in recent weeks.
On the Roku Community Issues and Questions channel, users have complained that a new operating system update is causing playback issues for YouTube TV on Roku players and Roku TVs made by manufacturers such as TCL and Hisense. While the exact cause of the issue is still unknown, Roku users have taken to Twitter to lament that the issue appears to be causing the YouTube TV app to freeze.
In response to one such tweet, a YouTube affiliate account clarified that the platform’s parent company, Google, is already aware of the problem and is currently exploring avenues for a solution to the problem.
“Sorry to hear this – just to clarify, do you have this issue on Roku? If so, we are already aware of this issue and our team is currently working on a fix,” the tweet read. as soon as we receive an update. Let us know if it’s something different.
As 9to5Google Ratings, it would be normal under normal circumstances for users to fix such an issue by uninstalling and reinstalling the YouTube TV app, but that’s not necessarily possible in this case. In October, negotiations over a long distribution deal deadlock between Roku and Google finally broke downthe first company accusing the second of making anti-competitive claims regarding YouTube TV’s search functionality and ranking relative to other content providers.
As negotiations stalled, Google announced on October 21 declaration that since the companies had been able to “continue our conversations in good faith, our partnership for all new Roku devices will unfortunately end on December 9.”
While new Roku users won’t be able to download the YouTube or YouTube TV apps, Google was careful to note in its statement that existing customers won’t have their access cut off. That promise doesn’t hold up so well when the app is rendered non-functional by a routine OS update, and it’s not immediately clear whether it’s Google or Roku’s job to fix the problem. Whatever the job, hopefully these two all-powerful streaming entities can stay enjoyable long enough for the issue to be resolved.