I subscribe to many streaming services. Probably too many, if we’re being honest. From staples like Netflix and Amazon Prime to Disney+ and HBO Max, they’re pretty much all here. Each has their own shows and features, but overall the user experience is similar.
That said, I recently signed up for a trial of the new Paramount+ streaming service, and let me tell you, it’s a mess in my experience. I use the Vizio app as well as the desktop version, and both have issues. That said, the app is far worse than the desktop version.
Let’s start with the most glaring issue – app crashes. Sometimes the app crashes and returns to the main screen. To me it seems to happen more when fast forwarding and rewinding, but sometimes it just happens randomly. Also, episodes don’t always automatically play the next episode and just hang on to the final credits scene. Trying to fast forward to force jump will sometimes cause the app to crash.
However, these issues are not present on the desktop version of the streaming service. Also, for what it’s worth, Joe didn’t really run into these issues while streaming Paramount+ through Roku.
Old app breakdowns, only basic features found in most streaming services are not present with this offer. For one, there is no watch list. So good luck trying to remember that show you saw earlier that you thought was interesting. Also, the only way to select episodes is to find the actual show list and not the list in your Keep Watching list.
Finally, I want to address the absolutely abysmal search function found in Paramount+. Good luck finding an actor, as the results are extremely random. For example, searching for “Patrick Stewart” brings up picard but don’t mention Star Trek: The Next Generation.
The app’s hiccups can be somewhat forgiven as it’s new, but the lack of basic features like watchlists and a half-baked search is unacceptable.