the Error 0xc101ab66 may occur on your Xbox console when trying to play content in the Movies & TV app. This error may mean that your video content will not be available until Xbox Live services are up and running. This article provides the most appropriate solutions that affected console gamers can apply to resolve the issue.
Error 0xc101ab66 when playing content in the Movies & TV app on Xbox
If you have met the Error 0xc101ab66 when playing content in the Movies and TV app on your Xbox One or Xbox Series X|S console, you can try the recommended solutions below in no particular order to resolve the issue on your gaming system.
- Update Xbox to the latest software version
- Remove older versions of the Movies & TV app
- Delete and redownload your Xbox profile
- Uninstall and reinstall the Movies & TV app
- Use the Xbox Media Player app
- Contact Xbox Support
Let’s take a look at the description of the process involved regarding each of the listed solutions.
Before trying the solutions below, as a possible quick fix, you can do the following, and after each task, see if you can successfully play media on the Movies & TV app without issue:
- Check Xbox Server Status at support.xbox.com/en-US/xbox-live-status then try again if all services are up and running. If you see services with alerts, expand the service, scroll down to Opinionand sign in to receive a message when the service is back up and running.
- Test the Xbox Network. Press the Xbox button to open the guide. To select Profile & system > Settings > General > Network Settings. To select Test network connection. If the connection test is successful, your console will connect to the Xbox network. If the connection test fails, note the error message/code for further troubleshooting.
- Quit the Movies & TV app. If the Xbox Live status is completely green for all services and the network connection on your console is good, you can quit the app, relaunch it, and then try to play your content again.
1]Update Xbox to the latest software version
Your first line of troubleshooting to fix the Error 0xc101ab66 when playing content in the Movies and TV app on your Xbox console is to make sure your Xbox is updated to the latest software version, as the Movies & TV app was recently updated to work on the latest software version from Xbox. So, to have a smooth experience, you will need to run it to continue enjoying Movies & TV on your console.
To verify that you have the latest version of Xbox software, follow these steps:
- press the Xbox button on your controller to open the guide.
- To select Profile & system.
- To select Settings > System > Updates.
If you see a box saying No update available, you are running the latest version of Xbox software. If you see an upgrade available, select the option to continue and upgrade.
2]Delete older versions of the Movies & TV app
The highlighted issue may occur if there are older versions of the app after upgrading to the latest Xbox software version. In this case, to solve the problem, fLaunch one of the versions of Movies & TV on your console first, and if you see a message telling you that you need an update, you’ve launched the older version of the app. To remove this older version, follow these steps:
- To select to cancel on the update screen.
- From your list of apps, select the Movies & TV tile you launched earlier.
- Then press the Menu button.
- To select Manage app.
- To select Uninstall all from the next screen.
If the Movies & TV app launches without any updates required, you’ve launched the latest version of the app. Follow the steps above to uninstall and remove any old version of the app.
3]Delete and re-download your Xbox profile
Another potential culprit identified for this error is the corrupted Xbox profile. In this case, to fix the problem, you need to delete and redownload your Xbox profile.
For delete your profileproceed as follows:
- press the Xbox button on your controller to open the guide.
- To select Profile & system.
- To select Settings > Account > Delete accounts.
- Select the account you want to remove, then select Remove to confirm.
For download your Xbox profileproceed as follows:
- Open the guide on your console.
- To select Add or change.
- To select Add new.
- Enter your Microsoft account email address and password.
- If applicable, read the terms of use and privacy statement, then select I accept Continue.
- Check the privacy settings you have set for your account.
- To select following.Select the desired login and security preferences.
- View your gamerpic, then select following.
- Select a color for your House screen.
- To select following.
- When finished, press the Xbox button to open the guide.
- To select House to access the home screen.
4]Uninstall and reinstall the Movies & TV app
This is a viable solution that has worked for some affected console players. To uninstall and reinstall the Movies & TV app on your console, follow these steps:
To note: Your movie collection will not be deleted by performing this task.
Proceed as follows:
- Press the Xbox button on your controller to open the guide.
- To select House to return to the home screen.
- Then select My games and apps.
- To select apps.
- Highlight the Movies and TV tile.
- press the Menu button on your controller.
- To select Uninstall.
- On the confirmation screen, select Uninstall all.
- Restart the console after the app uninstall process is complete.
- After the console restarts, scroll right to Shop region.
- To select Movies and TV.
- To select My Movies and TV.
- To select To install to download and install the Movies & TV app.
Once the app is installed, check if the error code reappears when you play content with the app. If so, try the next solution.
5]Use the Xbox Media Player app
This solution requires you to use the Xbox Media Player app instead to play your media on your console. Alternatively, you can download, install and use any other media player on your console.
Proceed as follows:
- Launch the Xbox Store.
- Head toward My Games & Apps > Apps > Find More in Xbox Store.
- To research media Player and install the Xbox Media Player app.
- Where to search Fab 6 DVD player Where Blu-ray player Where VLC and install on your console.
In the unlikely event that you still receive the same error code on these other media players, you can try the next solution.
6]Contact Xbox Support
At this point, if you have exhausted all the suggestions provided in this article, but the problem is still not resolved, you can contact Xbox Support and see what helpful help they can provide in fixing the error.
Any of these solutions should work for you!
Why won’t Movies and TV install on my Xbox?
There can be a number of reasons why the Movies & TV app won’t install on your Xbox console, including internet connectivity issues, corrupt Store cache, and more. Usually, to fix the problem, you can delete your profile and upload it again. Also, you can test the internet connection on your console and also clear the Xbox Store cache.
What app plays movies on Xbox?
The Movies Anywhere app is now available on Xbox One, Xbox Series S, and Xbox Series X. The app supports 4K, HDR 10, Dolby Vision, and Dolby Atmos. Movies Anywhere lets you bundle movies you’ve purchased across multiple services.
