7 Best Ways to Fix Apple TV App Not Working on Android TV

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Smart TV users can enjoy exclusive Apple TV content using the Apple TV app for Android TV. This only works if you subscribe to the Apple TV+ service. Former Android TV users could rent or buy movies from the Apple TV app. Now you will need to use an iPhone, iPad or Mac.

When using Apple TV, it’s convenient to watch your favorite movies and shows on a big screen. However, the viewing experience is affected when the Apple TV app stops working properly. We are here to provide you with helpful ways to fix Apple TV app not working on Android TV.

1. Check your billing status

After the free trial, users must pay a monthly subscription for Apple TV services. You can also integrate the Apple TV+ plan into the Apple One subscription to enjoy more services. If you’re having trouble with the Apple TV app on your Android TV, check your billing information on an iPhone, iPad, or Mac.

Follow these steps for iPhone and iPad.

Step 1: Open Settings on your iPhone or iPad.

2nd step: Tap your profile name at the top.

Step 3: Select Payment & Shipping.

Your preferred payment methods will be displayed on your screen.

Here’s how you can delete a payment method.

Step 1: Tap the payment method you want to remove.

2nd step: Select Remove payment method.

If you are using the Apple Wallet, chances are it is running out of balance. You can tap the Apple Wallet icon and add funds.

Follow these steps for Mac.

Step 1: Press Command + Spacebar to bring up Spotlight Search, type App store and press Return.

2nd step: Click your profile icon in the lower left corner.

Step 3: Click Account Settings.

Step 4: Sign in with your Apple ID and password.

All of your account details will appear on your screen.

Step 5: Find payment information.

Step 6: Click Manage Payments.

Step 7: In the Manage Payments section, click the payment method you want to remove.

Step 8: Scroll down to see the option Add a payment method and add funds to Apple Wallet if you’re low on balance.

2. Check if the device limit has exceeded

Users can enjoy the Apple TV+ subscription on up to six devices simultaneously. So, if your family members or friends are using your account, chances are the device limit has been exceeded. Therefore, you cannot enjoy Apple TV on your Android TV.

Follow these steps if you want to prevent any device from accessing your Apple ID. Please note that you would again need an iPhone, iPad or Mac. The steps for all three platforms remain the same. We use an iPhone.

Step 1: Go to settings.

2nd step: Tap your profile name.

Step 3: Scroll down to see the list of all devices signed in with your Apple ID.

Step 4: Select the device you want to remove.

Step 5: On the device info page, tap Remove from account.

3. Update the Apple TV app on your Android TV

Some bugs can limit a smooth user experience in the Apple TV app on your Android TV. In this case, it is recommended to check and update the application to remove these bugs. Here’s how.

Step 1: Open the Play Store on your Android TV.

2nd step: Go to your profile icon in the upper right corner.

Step 3: Select Manage apps and games.

Step 4: Select Check for updates.

Updating apps on every platform is considered a best practice.

4. Force Quit and Restart the Apple TV App

Force quitting the app can surely help get rid of usability issues. You can try to force close and restart the Apple TV app on your Android TV. This might help resolve the issue. Follow these steps.

Step 1: Select the Apps tab on your Android TV homepage.

2nd step: Scroll down and select the Apple TV app.

Step 3: Press and hold the Apple TV app icon to display additional options.

Step 4: Select Info.

Step 5: Select Force Stop or Force Quit from the list of options.

Step 6: Press OK to confirm.

Step 7: Restart the Apple TV app.

5. Restart your Android TV

You can try turning off your Android TV and unplugging it from the power source. Then after 5-10 minutes turn your Android TV back on. This will restart your entire Android TV interface.

6. Clear Apple TV app cache

Application cache includes information about your use of an application on any platform. For the Apple TV app on your Android TV, you can try clearing the app cache to improve UI stability. Follow these steps.

Step 1:Select the Apple TV app icon from the Apps tab.

2nd step: Long press the icon to show options and select Info.

Step 3: Select Clear Cache from the list of options.

Step 4: Restart the Apple TV app.

7. Uninstall and reinstall the Apple TV app

If none of the solutions work for you, we suggest that you uninstall and reinstall the Apple TV app on your Android TV. Here’s how.

Step 1: Long press the Apple TV app icon.

2nd step: Select Uninstall.

Step 3: Press OK to confirm.

Step 4: Go to the Play Store on your Android TV and reinstall the Apple TV app.

Enjoy the Apple TV app on your Android TV

These solutions will help you enjoy Apple TV on your Android TV without any hassle. Apple TV continues to update its library of movies and TV shows weekly. Many new Apple TV+ originals continue to be introduced on the platform.

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